{"product_id":"negotiating-with-tough-customers","title":"Negotiating with Tough Customers","description":"\u003ch5\u003eSPECIFICATION:\u003c\/h5\u003e \u003cul\u003e \u003cli\u003ePublisher\u003cstrong\u003e : \u003c\/strong\u003eJaico Publishing House\u003c\/li\u003e \u003cli\u003eBy: Steve Reilly (Author)\u003c\/li\u003e \u003cli\u003eBinding : Paperback\u003c\/li\u003e \u003cli\u003eLanguage : \u003cspan\u003eEnglish\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eEdition\u003cstrong\u003e \u003c\/strong\u003e: 2016\u003c\/li\u003e \u003cli\u003ePages :  240 \u003cspan\u003epages\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003eSize\u003cspan\u003e \u003c\/span\u003e: \u003cb\u003e\u003cspan\u003e :\u003c\/span\u003e\u003c\/b\u003e 20 x 14 x 4 cm\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eISBN-10 :\u003cspan\u003e8184959176\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eISBN-13 : 978-8184959178\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003eDESCRIPTION:\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNever take no for a final answer and other tactics to win at the bargaining table.\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eNegotiation is the middle ground between capitulation and stonewalling, a back-and-forth between two parties trying to reach agreement. If a price or other term is non-negotiable, there is no give and take, just “take it or leave it.” You may think you are negotiating, but if the other side isn’t playing, you aren’t either.\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eRegardless of the industry, situation or product, the two most common mistakes negotiators make are:\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003e1. They give ground too easily\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003e2. They get nothing in return\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eThis book provides proven methods for holding your ground against (seemingly) more powerful negotiators. But it also goes further, making sure that when you do give ground, you get equal or better value in return.\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eUsing a cooperative, collaborative approach in a hardball negotiation just doesn’t work. Tough negotiators will play win-win, but only if they have nothing to lose.\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eNegotiating with Tough Customers will make you a better salesperson by making you a better negotiator... and vice versa.\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eSteve Reilly has helped heavy equipment companies negotiate the sale of mining trucks, technology companies negotiate intellectual property rights and many more. His experience in sales and marketing, together with 20 years consulting in the areas of negotiation and leadership, provide him with a foundation in industry that is second to none.\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003eSteve consults with Caterpillar, United HealthCare and other Fortune 100 companies, helping them improve the profitability of their deals.\u003c\/span\u003e\u003c\/p\u003e \u003cul\u003e\u003c\/ul\u003e \u003cul\u003e\u003c\/ul\u003e \u003cul\u003e\u003c\/ul\u003e \u003cul\u003e \u003cul\u003e\u003c\/ul\u003e \u003c\/ul\u003e \u003cul\u003e \u003cul\u003e\u003c\/ul\u003e \u003c\/ul\u003e \u003cul\u003e \u003cul\u003e \u003cul\u003e \u003cul\u003e\u003c\/ul\u003e \u003c\/ul\u003e \u003c\/ul\u003e \u003c\/ul\u003e \u003cul\u003e\u003c\/ul\u003e \u003cul\u003e\u003c\/ul\u003e \u003cul\u003e\u003c\/ul\u003e \u003cul\u003e\u003c\/ul\u003e \u003cul\u003e\u003c\/ul\u003e","brand":"Crazyshelf Store","offers":[{"title":"Default Title","offer_id":50855623164202,"sku":"GANGA-01642","price":27.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0693\/1218\/4618\/files\/791.jpg?v=1763634349","url":"https:\/\/crazyshelf.com\/products\/negotiating-with-tough-customers","provider":"Crazyshelf.com","version":"1.0","type":"link"}