Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

📦 Product Details

Author: Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory
Publisher: McGraw Hill
Publication Date: 18 November 2022
Language: English
Paperback: 304 pages
ISBN-10: 9355323352
ISBN-13: 978-9355323354
Item Weight: 400 g

💬 About the Book

Crucial Conversations: Tools for Talking When Stakes Are High is a practical guide to handling difficult, emotional, and high-stakes conversations effectively. The book explains how to communicate clearly and confidently when opinions differ, emotions are strong, and the outcome matters.

The authors provide practical tools for managing emotions, creating a safe environment for dialogue, listening effectively, and expressing views honestly without damaging relationships. The book is useful for navigating challenging conversations at work, at home, and in personal relationships.

The third edition offers updated insights and strategies to help readers develop stronger communication skills, resolve conflicts, improve relationships, and reach better outcomes through meaningful dialogue.

👥 About the Authors

Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, and Emily Gregory are authors, communication experts, and contributors associated with VitalSmarts, an organization focused on leadership, communication, influence, and organizational performance.

Their work focuses on helping individuals and organizations improve their ability to communicate during challenging situations, manage conflict, and create productive conversations. Their research and practical frameworks have been widely used in professional and personal settings.